I forgot my password

On the sign-in page press Forgot password? and enter your email. You get a code to set a new one.

The email code does not arrive

• Wait a minute, then check your spam or junk folder.
• Check you typed the email you signed up with.
• Ask for a new code; an older one stops working.
• If your company filters email, ask them to allow mail from spotbookr.com.

I lost the phone with my authenticator app

Use one of your backup codes in place of the app code. Each works once. If you have none, ask your account's owner to reset your two-step sign-in under Account, Security; you then sign in with an emailed code and can set the app up again.

I am the owner and have neither

Write to support@spotbookr.com from the email address on the account.