• Check spam or junk, and mark the message as not spam.
• Check the address on the contact, customer or team member for typing mistakes.
• Notices about work are a daily morning summary by default. Change this at the top of the Project Management Inbox or the CRM Tasks page if you want them as they happen.
• Company email filters sometimes hold mail back: ask whoever runs your email to allow spotbookr.com.

If a customer says an invoice or estimate did not arrive, open it and copy its link to send to them yourself.